"Antenna" "A problem has occurred"

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Old 03-06-2020, 01:43 PM
Jfvt2011's Avatar
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Default "Antenna" "A problem has occurred"

I purchased a used 2011 Tiguan SE from a dealer (not a Volkswagen dealer) with a known problem with the antenna. The car is white with a black antenna and someone had caulked the base with white caulking and did a poor job. The dealer replaced it and it looks perfect. The dealer did mention there was a wire that was not connected and they connected it. I got all FM stations I tried since that is mostly all I listen too but later discovered I have no AM. Also the Sirius didn’t connect but figured it was because I didn’t subscribe. We got a letter from Sirius saying our free trial will expire soon and after talking to Sirius they extended it another three months and sent an activation code. When I tried Sirius a message came up with the title "antenna" followed by "a problem has occurred" and it did not connect. I talked to the dealer I bought from and they are checking in to see what they can do.

In the meantime what suggestions are out there as to what to do?

Is this something I can fix myself?

How do I remove the antenna and see what’s going on?

Thanks!

After

Before - oops didn't realize is in line with a telephone pole
 
  #2  
Old 03-07-2020, 06:57 AM
Keithuk's Avatar
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First posts normally go in introductions else you could get a free fix and we never see you again!!!

Default Welcome to Volkswagen Forum - Rules & Recommendations

Post approved.
 
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