Hi guys, I own a 2005 Jetta (the new body) and my sunroof broke to the point that it no longer opens and only closes half way (the other half sticks out). I dropped it off at the dealership as it is still covered by the warranty and they said that the repair is giong to be fully covered. However, the next day, the assistant service manager called and said that because I had my windshield replaced, and that the guy who fixed it put too much glue, they're going to have to break the pillars(?) and that its going to cost me 60-80$ per pillar.

The sunroof broke wayyy before I had my windshield replaced as at first he thought the windshield replacement is what broke my sunroof.

Should I be getting charged for the pillars that they "need to break" so the panel would not get "destroyed"? Or is this just a way to try and squeeze money out of me?

Any input would be greatly appreciated.


Remember: The sunroof was broke in a way that it had to be basically be replaced. The windshield was replaced along time AFTER the sunroof broke. THe assistant service manager states that the man who replaced my windshield put too much glue so it leaked in to the pillars? They said they can fix it without breaking the pillars but its going to leave a severe mark in my car.

I apologize for my very small knowledge of cars as it is my first.