Hello,

Hopefully I am posting this in the right area. I need some advice. Hopefully you guys can help.
Hwllo
I needed to tow my 2012 CC and did not have the key. When the tow driver arrived he needed to put the car in neutral so he pulled the shifter boot off and pulled on the yellow shifter interlock release tab instead of pushing it and it came out. He could not reinsert the plastic yellow pin and now the dealer says it will be $200 to get the pin back in and it won't shift out of park until the pin is back in.

Does that sound correct? I thought it should be able to shift out of park with the key and I would not have to replace that pin and deal with it later.

 

Welcome to the forum.

After being prompted.

Please tell us your car spec in your signature

 

Thanks Keith!

What do you mean by "After being prompted. "

Prompted to do what?

 

To make an intro.