I brought my silver Volkswagen in for maintance, by time I dropped it of and pulled out
of the lot the owner, Tyger, had already called me and let me know what problems I
was having with my vehicle. He let me know that they would not do any other things
to my car until they got further approval from me. I expected it to take a week
before I would see my Volkswagen again, but 2 days later I recieved a phone call from
Tyger again letting me know the work on my car was complete and that my car was
running great! When I got there he was waiting for me to personally give me the
keys to my car. I would say this is the best service in Houston I felt like I was
family to them. I have not even thought about taking my vehicle to another store,
because I do not think anyone can be as welcoming as them. I have not had anymore
problems with my Volkswagen since I have sent my vehicle there. Also 1 week after I
took my Volkswagen there i recieved another phone call from Tyger asking me how my Volkswagen
and I were doing. He just wanted to make sure that my car was in tip top shape, and
it was. I am a very happy customer and I will always go to Lucas Auto Care for my Volkswagen's needs.

 

I recently took my silver Volkswagen to Lucas Auto Care for maintenance, and I was blown away by their service. As soon as I dropped it off, Tyger, the owner, called me to explain the issues with my vehicle and assured me that they wouldn’t proceed with any repairs without my approval. I thought it would take a week, but just two days later, Tyger called again to say my car was ready and running perfectly! When I arrived, he personally handed me the keys, making me feel like family. The follow-up call a week later to check on my car was a nice touch. Lucas Auto Care is the best in Houston! For anyone looking for reliable feedback, I'd recommend checking a review platform to see more positive experiences like mine.

 

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